If you are experiencing issues accessing our portal, please try the following:
- Clear your cache and then try to access the portal
- Instructions for clearing your Chrome browser can be found here
- Try using a different browser (ex. if you are using Safari, please try Chrome)
- If this fixes the issue please check your browser settings
- Try to access the portal on your phone without wifi
- If this fixes the issue please check your wifi settings
- If you are using a VPN please turn it off and then try accessing the webpage
- If this fixes the issue please check your VPN security settings